Navigation Questions

  • Can I set up Sleep Mode to automatically turn off the display at night?

    Yes! Here's how to set up Sleep Mode: Open the Presence App and tap the Home icon located on the bottom left corner of the screen. Tap the Settings icon located on the top right corner of the screen. Select "Manage Display" from the menu. Choose the device you want to manage from the list (for e...

  • How do I adjust the Screen Brightness?

    To adjust your Presence Display's brightness or set sleep mode, follow these steps: Open the Presence App and tap the bottom left Home icon. Tap the top right corner Settings icon. Tap Manage Display. Select your device (for example: My Presence 1). Tap Brightness. Choose either Custom Brightnes...

  • How do I change the Ray Speed?

    Inside the app, you can control how often the Rays (content) change with a slider in the Settings. You can choose from five different speeds: Least often, which is every 16 hours Slower, which is every 8 hours Normal, which is every 3 hours Faster, which is every hour Most often, which is about ...

  • How do I play my first Raylist?

    To begin the Presence experience, simply press play on a Raylist that catches you eye or is something you’re interested in. You can find Raylists to play within the Home (left tab) and Search (right tab) within the Presence App. Tap the Raylist card to learn more about the Raylist and the people ...

  • Is that a light sensor at the top of my Presence?

    Yes! That is a light sensor, and not a camera, that detects the light in your environment and adjusts the brightness of the display for optimal viewing.

  • Is there a Camera, Microphone, Speaker, or Motion Detector?

    No. The the small window at the top center of your Presence Display is not a camera! It's a light sensor that helps your display adjust to the lighting in your room. This means your display will automatically adjust its brightness throughout the day to make sure you always have the best viewing e...

  • What are the buttons on the back of my Presence for?

    Your Presence has three buttons on the back. The circular button at the top controls the backlight of the display. Note that it does not power the display on and off, so you must unplug it to turn it off completely. The long button located below the circular button lets you manually navigate be...